in engineering

  1. Don Awalt

    Latest Clean Drive has problems!

    I am using the new version that just got updated, Version 6.6.0 (4851). I have not tried Clean Drive for about a month. Today, in several attempts, two problems surfaced: 1) To finish the scan takes about 2 minutes now. I have a very fast MacBook Pro, it used to take maybe 10 seconds. 2) When...
  2. S

    macOS Sonoma and Parallels 19

    I've recently upgraded my Mac to Sonoma, as well as Parallels to version 19....When I start Windows 11, the background of the window is transparent, showing the folders, windows, etc that are underneath. Does anyone know of a fix? Thanks in advance!
  3. W

    Upgrading M1 macOS VM to Monterey 12.6.7 results in blank screen

    I have a macOS Monterey 12.6.1 VM on an M1 Apple Silicon Mac, and it works fine. However, when attempting to update the VM to Monterey 12.6.7, the VM eventually gets to a point where it boots to a black screen. It's not obvious that it's actually running, except for the last line in...
  4. J

    GTA5 crashes right after I opened it

    I am using the M1 Pro Macbook pro of 2021, Parallels Desktop 18 and Windows 11. I tried to play GTA5 but the game crashed right after I opened it for seconds. My report ID: 421850829
  5. K

    Video Download and Google Drive

    I have a video shared with me via Google Drive but the Video Download tool downloads a zero-byte file. The link is public, so there's no authentication required for the tool to access it (I can access it in incognito mode in my browser). How can I get this to work?
  6. C

    D3D Device Lost

    Whenever I play a game that uses Unreal Engine, the game always ends up crashing and the following error message appears: "Unreal Engine is exiting due to D3D device being lost." I can restart the game, and it works for a variable amount of time before it crashes again. What can I do to fix...
  7. R

    "Uninstall Apps" doesn't have permissions to uninstall...never prompts for password?

    I've tried the Uninstall Apps tool on several occasions and it is hit or miss. Some items it can uninstall without issue, but for most the process starts and then I get a dialog '"Uninstall Apps" doesn't have permissions to uninstall AppName. Please try again and enter your password when...
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