customer care

  1. S

    REFUND/CANCELLATION/CUSTOMER SUPPORT

    Hello, I have not used my Parallels Desktop for Mac subscription in over a year. Last year (2024) I went back and forth trying to cancel my auto-renewal. They wouldn't give me a refund last year but I know I at least canceled my subscription so I wouldn't be charged again this year (2025). Well...
    • SamanthaH3
    • Thread
    • cancel subscription customer care customer service customer support refund refund request
    • Replies: 2
    • Forum: General Questions
  2. P

    Why there is no real customer care in Parallels?

    This is an ongoing issue that I have with parallels, even though we pay so much for the subscription there is no working customer care to help resolve all the issues that come from Parallels bugs. Each time they make you wait for two days for the answer to any of your concerns and by this time...
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