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Right, I should've checked your license first. There should be no issues with your virtual machines after upgrade to Parallels Desktop 14 for Mac, definitely no data loss. Based on your workflow I may suggest that full support of mmap() system call for Linux Shared Folders might be interesting...

Yes, you are absolutely right. We will definitely fix this issues anyway, but switching from Apple to Parallels hypervisor permanently is my recommendation (better stability and performance).

Hi @AshtonM1, please reproduce the issue and send us a technical data report via Help menu > Send Technical Data.. Please post the report ID here.

Yes, I've forwarded your query to the appropriate team, but it was a weekend. Sorry for the delay, will try to speed up the process.

We cannot simply resize the VM, that's the problem - it will not work then for multiple displays. Displays have custom arrangement, their own coordinates, and we need to report the same to Windows, meaning that we have to create separate displays in Windows with similar coordinates, otherwise...

Thank you. You have integrated Intel Iris Pro Graphics 6200 with 1536 MB of video RAM. I suggest you try Parallels Desktop 14 for Mac Trial (download link) applying the following changes: Install Parallels Desktop 14 for Mac. Launch Windows 10 virtual machine. Update Parallels Tools. Shutdown...

Hi Robert, we have diagnosed the issue and will be working on its fix. Please do the following to workaround the issue and install German Windows 10. Download Windows 10 installation image but do not start installation. Create an empty Windows 10 virtual machine: go to Parallels menu > Control...

Hi @MarkL20, I am sorry for such experience. There are several crashes of Parallels Desktop GUI that we will patch in the upcoming hotfix, but virtual machine should not be affected. Please send us a technical data report via Help menu > Send Technical Data... Please post the report ID here, I...

Hi @philip_lamb, customers who purchased and registered a copy of Parallels Desktop 13 for Mac from the Parallels Online Store or an authorized reseller on or after August 1, 2018 through October 31, 2018, are eligible for an upgrade to the next version of Parallels Desktop for Mac at no charge...

Hi Matt, this configuration should be optimal: 2 virtual CPU cores If you're not using any macOS apps intensively (in scope of RAM), try assigning 12GB of RAM. 12GB will allow your virtual Windows to use 4GB for video and the rest 8GB for usual RAM (in case there are any games that need so much...

Hi @mikel51, yes if you keep auto-renewal of your subscription ON, the next year the upgrade charge will be $49/year as well. (with no regards to Home/Pro edition)

In Parallels Desktop 14 for Mac we have implemented Automatic Video Memory feature for Windows 7+ OSes using aperture segment. If your Mac is equipped with GPU that has 2+ vRAM, simply assign more RAM for the virtual machine and Windows will use up to half of assigned RAM for video purposes...

Hi @LovepreetB, firstly please send us a technical data report generated when you experience high CPU usage via Help menu > Send Technical Data... Please post the report ID here, I will take a look what processes use CPU in Windows. Right, let me start from this statement. The entire CPU usage...

Hi @mcgroarty, I installed Parallels Desktop 14 for Mac and running my Windows 10 perfectly fine:) Kidding aside, feel free to try Parallels Desktop 14 for Mac Trial and check how it works, we really did worked hard to deliver great improvements and features for Parallels Desktop users. By the...

Thank you! Can you please send us a technical data report via Parallels menu > Help > Send Technical Data... Please post the report ID here. I will check if your Mac has a discrete graphics card and if giving more system memory (RAM) to Windows will help to boost graphics performance.

Thanks a lot, I will show it to Engineering Team for clarification.

Thank you very much, Robert, we're investigating.

Thanks a lot for the feedback, appreciate that.

Hi Stefan, please try the following: 1. Shutdown your VM > locate the VM bundle > right click > Show Package Contents > open config.pvs file in TextEdit.app 2. Locate TimeSync key and edit as follows: <TimeSync SyncInterval_patch="1" dyn_lists=""> <Enabled>0</Enabled>...

Hi @ErichH1, this KB should help: https://kb.parallels.com/en/124449