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I see, thank you. Better to deal with this situation via our traditional support channel, our team will contact you soon.

Hi @GeorgesZ, our Support Team will contact you soon for assistance.

Hi, please see this KB for more details: https://kb.parallels.com/en/113630. In short, please refer to our partner OnTheHub for the assistance.

Hi @RobertE2, I have forwarded this to Parallels Engineering Team for investigation. Once there are any updates, I will let you know.

Thank you very much for your kind words, @BillH2. I've forwarded your feedback to Parallels Engineering Team, appreciate it so much.

Thank you, I should've checked reports from you before asking for one, I've found them on the server. We are aware of this failure and working on a fix. As a workaround please: 1. Shutdown Windows VM 2. Go to its configuration > Hardware > CPU & Memory > Advanced Settings 3. Switch hypervisor...

Yes for sure, I have sent you one in a personal message.

Hi @CharlieH1, no it is not, macOS goes to sleep itself, and when it happens Mac does not use battery at all. But, there's a macOS feature called Power Nap (https://support.apple.com/en-us/HT204032), and during this wakeup time Windows is also running. So I would suggest: 1. Try disabling Power...

Hi @PeterC14, the grace period is 14 days, after that Parallels Desktop will be deactivated (no further use).

Hi David, we will definitely help, but let's do it via our traditional support channels. Forums are not the best place for dealing with personal data:) our team will contact you soon.

Hi @toonetown, please send us a technical report via Help menu > Send Technical Data... Please post the report ID here.

Hi @catdad, if you want to install Parallels Desktop 11 back please use this link, it will not get back automatically. But, before you do that, please let me know what do you mean by "Parallels Tools update stops when downloading"? Is there an issue with Parallels Tools installation process? It...

Thanks for the explanation, Michael. 1. Currently it is not possible to share URLs between host and guest systems similarly to Windows. I have sent your concern as a feature request to Engineering team. 2. prlctl exec itself does not control guest OS, it allows to control your virtual machine...

Hi Patrick, you can manage your active subscriptions from your Parallels account. Visit http://my.parallels.com/ > login > on Dashboard click on 'Active subscriptions and permanent licenses' under Parallels Desktop for Mac to review and manage your licenses. Currently you have two active...

Hi @MaxS8, sorry for the inconvenience. Please send me the codes in a personal message, we will replace it with working one.

Hi @MichaelM61, sorry for the inconvenience. Please send me the codes in a personal message, we will replace them with working ones.

Thank you @RoelS2, looks like Windows is stuck during the boot sequence. Checking the file system for errors might help. Our Support Team will contact you soon for assistance.

Fusion supports OpenGL 3.3 core profile + 3.0 compatibility profile (see https://kb.vmware.com/s/article/2139606) while Parallels Desktop provides support for 3.2 core profile + 3.2 compatibility profile for a dozen of Windows applications and overall provides more extended OpenGL support...

Hey @CharlB, sorry for such a late reply. We have fixed this issue in late Parallels Desktop 13 updates.