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Hello, we're still working on this issue...

Hello, thank you for reporting this issue. We'll investigate it and hopefully fix,

As for video, some videos could be downloaded at now and some couldn't. There may be same situation with audio.

Hello, youtube has changed API to download videos. We need some time to prepare a fix from our side.

Hello, please make sure that you're using the latest version of Parallels Toolbox for Windows. You can find it here: https://www.parallels.com/try/toolbox-windows If problem still here after installing latest version then: 1) In Windows 10 Press "Cmd + R" and type %localappdata% in appeared...

Hello, could you please give us a link to the video to check and investigate it?

Thanks! Looks like Clipboard History hangs while handling some item from history. 1) It would be great if you compress ~/Library/Application Support/ClipboardHistory directory and send it to my privately. Please note that this folder contains history of clipboard (same as in "Clipboard...

Hello, we found a problem in Download Audio tool. The fix will be available in the nearest update. Thank you for reporting this issue and providing us with details.

Hello Regarding this problem could you please make sample of 'Clipboard History' process that is not responding? You can do it from Activity Monitor application (open View menu --> Sample Process). And then please post sample here.

Hello, thank you for reporting this issue. The fix will be available in nearest update. You still can uninstall Parallels Toolbox from inside your virtual machine - launch Settings application - type 'Add or remove' in search field - then you can find Parallels Toolbox in list of installed...

Hello, I think KateG is talking about 'Pause updates' option inside Energy Saver tool preferences. And yes, it is good idea to stop updating Parallels Toolbox itself in this case. Thanks for reporting this issue, I hope it will be fixed in on of nearest updates.

Hello, yes, we're working on this problem. The fix will be available soon.

Hello, you're using quite old version of Parallels Toolbox (2.0.4) and it could be a reason of your issue. I sucessfully tried to extract scap-files that you've shared with us using latest Parallels Toolbox version (4.0.1). As I understad you're using Parallels Toolobx with Parallels Desktop...

Hello 1) Try to open Break Time from Parallels Toolbox and check "Launch when Mac starts option". Uncheck it. 2) If point 1 doesn't help then please run in Terminal application this command defaults read com.parallels.toolbox LaunchAtLoginTools and post output here

Hello, to stop this message popping up you need to press on 'Learn More' button. On appeared dialog turn "Do not remind me again" checkbox ON and close dialog.

Parallels Toolbox shows notification using standard API provided by macOS. None of these notifications are saved anywhere by Parallels Toolbox. I can suggest that macOS itself stores information about notification somewhere in system plist files. But programs can't affect it.

Hello, yes, version 4.0.1-3447 is legitimate update for Parallels Toolbox for Mac. This version will be available for downloading from Parallels web site little bit later.

Hello, > These notifications are no longer displayed (right!) but remain stored in the system. What do you mean by 'stored in the system'? Where are they stored and why do you bother about it if notifications are not shown anymore?

Hello, - are you experiencing problems with all .scap files or only with certain ones? - could you please share one of your scap-file with us to analyze it (if doesn't contain private/sensitive information)? - please generate Technical Report and post it's ID here...

Surely you can record only computer sound. But in this case all that you're speaking will not be recorded. It is up to you. Hmm, in this case it could be Zoom-specific issue in our recording tools. We will investigate it. Thanks for reporting the issue!