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Hi @VVakko, when in Coherence Windows apps icons are always visible on the Dock. Why do you want to remove them? How then you want to navigate between Windows applications? Did you enable Windows task bar visible on the screen?

Hi @ChristopheN1, Parallels Engineering team is currently working on this issue and the fix most likely will be included to the upcoming Parallels Desktop 14 update.

Hi @SterlingG, tried to replicate the issue, works okay on my machine. Might be an issue with Parallels Tools, our Support Team will contact you soon.

Hi @StuartD2, issues with mouse/keyboard input are different from one environment to another. Let me create a support ticket for you to look into it. Our team will contact you soon.

What macOS are you running? If you upgraded to Mojave, I suggest you try Parallels Desktop 14 for Mac: http://parallels.com/directdownload/pd14 If your macOS version is older, try 13th version: http://parallels.com/directdownload/pd13

Hi Roland, this was pretty unique issue with WinXP, we offered our assistance but did not come to the resolution in the end. Are you planning to upgrade to version 14 from a previous one?

Hi @JoshuaS6, no, the investigation is in progress yet. Is there a chance that you can share the virtual machine with us? Of course after removing all sensitive data from it.

Hi @EdsonS, we have reported this issue to Parallels Engineering for investigation, sorry for the inconvenience.

Hi guys, @AlbertH2, we do escalate this issue to Engineering with maximum urgency. Whoever can send technical report via Help menu > Send Technical Data... > please post the report ID here. Thank you!

Hi @RafaelG1, can you please describe your issue? If possible please make a recording and upload it to any convenient file share, thanks!

Appreciate your feedback, @PragmaticPraxis, please share the results once you have any. We did work on performance improvements in scope of: (i) virtual machine start, (ii) snapshot creation, (iii) VM suspension, (iv) Coherence mode. What's related to graphics: The new "Auto" mode for graphics...

Hi @PragmaticPraxis, we have DX10.1 for three years now, not via Metal yet, but what's the difference? Regarding performance, what exactly do you refer to? Overall VM performance? UI responsibility?

@RodB, I am very sorry to hear that.. As a last resort, can you start from scratch? Do a clean install of macOS (preferably 10.14 Mojave), reinstall Parallels Desktop and install a new Windows virtual machine? We really have no reproduction of this issue, very few customers among millions...

@RJ-1125, @Terry2, here are directories that Clean Drive tool empties: Log files - Activity logs created by your applications ~/Library/Logs/ ~/Library/Containers/<...>/Data/Library/Logs Cache files - Temporary files created by your applications ~/Library/Caches/...

Okay sure, I've asked responsible person to send me descriptions, will post them as soon as I have it.

Guys, thank you very much for the feedback. We will improve Clean Drive usability in future updates.

Hi @GeorgeS16, the issue is under investigation yet. In technical data report we collect computer and system specifications, macOS system.log and Parallels Toolbox licensing information and logs. You can review contents of the report manually: Generate technical report but do not send. Open...

Hi @WesleyM1, yes sure. I'd appreciate if you open Disk Management in Windows and send a report with its window in foreground.

Hi @LukeA1, so this issue happens with Google Chrome in Windows 7? The shortcut you refer to is a Desktop shortcut for Google Chrome? Do you shut down or suspend Windows 7 when you finish working with it? Basically, Parallels Desktop does not interfere with Windows applications. This is...

Hi @StuartD2, I will be happy to help but please give me some more details. 1. Can you please send me an example of network locations? Before and after unexpected change. 2. Please send us a technical report right after you notice that the path had changed. Go to Help menu > Send Technical...