This license has reached its activation limit and can no longer be used to activate new product

M

MarcoA19

Bit poster
Hello i need assistance activating my license on a new mac i purchased. This was never an issue previously but now it says i've reached my limit.
All the articles say to contact support but the only available support method is this forum.
 

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MarcoA19 said:
Hello i need assistance activating my license on a new mac i purchased. This was never an issue previously but now it says I've reached my limit.
All the articles say to contact support but the only available support method is this forum.
Click to expand...
Hello,
Thank you for your feedback.
The license is currently activated on a machine with macOS 14.3(23D56). It is running Parallels Desktop 17.1.7.
Do you want us to disconnect the license from that machine?
Let us know please

Thanks
 
Hi,
I'm using Parallels Desktop 12 and moved to another computer, is there a way to de-activate the license on the old computer?

The key I'm attempting to re-activate ends with -8EFBFC
Thanks
 
JasonM44 said:
Hi,
I'm using Parallels Desktop 12 and moved to another computer, is there a way to de-activate the license on the old computer?

The key I'm attempting to re-activate ends with -8EFBFC
Thanks
Click to expand...

Hello @JasonM44 ,
We have done the needful on our end.
Kindly check if you may now activate the license on your other device.
Thanks!
 
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