This license has reached its activation limit and can no longer be used to activate new product

Discussion in 'Licensing and Activation' started by MarcoA19, Feb 2, 2024.

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  1. MarcoA19

    MarcoA19 Bit poster

    Messages:
    1
    Hello i need assistance activating my license on a new mac i purchased. This was never an issue previously but now it says i've reached my limit.
    All the articles say to contact support but the only available support method is this forum.
     

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    MarcoA19, Feb 2, 2024
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    796
    Hello,
    Thank you for your feedback.
    The license is currently activated on a machine with macOS 14.3(23D56). It is running Parallels Desktop 17.1.7.
    Do you want us to disconnect the license from that machine?
    Let us know please

    Thanks
     
    Avinash Bundhoo, Feb 2, 2024
    #2
  3. JasonM44

    JasonM44 Bit poster

    Messages:
    7
    Hi,
    I'm using Parallels Desktop 12 and moved to another computer, is there a way to de-activate the license on the old computer?

    The key I'm attempting to re-activate ends with -8EFBFC
    Thanks
     
    JasonM44, Aug 7, 2024
    #3
  4. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    101
    Hello @JasonM44 ,
    We have done the needful on our end.
    Kindly check if you may now activate the license on your other device.
    Thanks!
     
    Adarsh Jeetun, Aug 7, 2024
    #4
  5. JasonM44

    JasonM44 Bit poster

    Messages:
    7
    Thank you so much, works a treat!
     
    JasonM44, Aug 7, 2024
    #5

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