how to deactivate my Parallel Desktop license key and transfer to my new Mac

i'm having the same problem with my copy of Parallels 10. i can't log out of the old computer because it died. can you help me out?
 
Rene8 said:
Hello, I have the same problem with Parallels Desktop 10 activation. May I ask for license reset, please?
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Note: If you are trying to use it in the latest macOS, purchase Parallels Desktop 14 full license and use.
 
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Note: If you are trying to use it in the latest macOS, purchase Parallels Desktop 14 license and use.
 
Ajith@Parallels said:
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Note: If you are trying to use it in the latest macOS, purchase Parallels Desktop 14 license and use.
Click to expand...
thanks very much! it works now.
 
MargoxW said:
@Ajith@Parallels, Hi, could u please reset my license key of Parallels Desktop 10? I need to use it on my new Mac, thank u very much :)
Click to expand...
Ajith@Parallels, Hi could you please reset my license key of Parallels Desktop 10 for my new Mac as well? Thank you for all your assistance.
 

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I'm having the same issue on my Parallels 11. I no longer have the old mac and when I try to activate I get told that I hit my limit.
 
Same situation here, I had to replace my broken macbook and need to deactivate my Parallels Desktop 11 activation. Can you reset my license key please.
Thanks in advance
Andreas
 
AndreasB14 said:
Same situation here, I had to replace my broken macbook and need to deactivate my Parallels Desktop 11 activation. Can you reset my license key please.
Thanks in advance
Andreas
Click to expand...
Hi AndreasB14. We have reset the license key. Please try to activate now and it should work.
 
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