how to deactivate my Parallel Desktop license key and transfer to my new Mac

i'm having the same problem with my copy of Parallels 10. i can't log out of the old computer because it died. can you help me out?

 

Hello BrandonR5. Please check our private message.

 

Hello, I have the same problem with Parallels Desktop 10 activation. May I ask for license reset, please?

 

We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Note: If you are trying to use it in the latest macOS, purchase Parallels Desktop 14 full license and use.

 

@Ajith@Parallels, Hi, could u please reset my license key of Parallels Desktop 10? I need to use it on my new Mac, thank u very much

 

We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Note: If you are trying to use it in the latest macOS, purchase Parallels Desktop 14 license and use.

 

thanks very much! it works now.

 

We are glad to hear that the issue is resolved. Feel free to reach out to us anytime for support.

 

Ajith@Parallels, Hi could you please reset my license key of Parallels Desktop 10 for my new Mac as well? Thank you for all your assistance.

 

Done, please check.

 

Thanks so much, Maria. All set!

 

I'm having the same issue on my Parallels 11. I no longer have the old mac and when I try to activate I get told that I hit my limit.

 

Hi, your key has been reset, please check.

 

Same situation here, I had to replace my broken macbook and need to deactivate my Parallels Desktop 11 activation. Can you reset my license key please.
Thanks in advance
Andreas

 

Hi AndreasB14. We have reset the license key. Please try to activate now and it should work.

 

Same problem here. My license key needs to be resetted. Please help me. Thanks in advance.

 

it's great, you help people so quickly. good job!

 

Done, please check.

 

Hey guys! I've the same problem and no way to log out on my old Macbook. Can you deactivate my old Mac, please?
Thanks!

 

Hello RichardP19. The license key has been deactivated from the old Mac. Please try to activate now and it should work.