Parallels 8 upgrade to Parallels 9 "Complain Page"

So differentiate yourselves and focus on what your customers are saying. If you keep your customers happy they will stick with you.

Last line of my signature:

"[NOTE] I'm a Product Expert, that doesn't mean I'm affiliated with or work for Parallels."
 
The below states..

"Parallels offers a free of charge upgrade to Parallels Desktop 9 for Mac for all customers who purchased a qualifying¹ upgrade version, full version,
student license or OEM version of Parallels Desktop 8 for Mac between August 15, 2013 and October 31, 2013 from an authorized² reseller or directly from Parallels.
Qualifying customers can claim an activation key for Parallels Desktop 9 for Mac until October 31, 2013."

Why is this?...i made my purchased on the 1st of August 2013 and i felt cheated when i have to pay more for an upgrade,
i believe those who brought one month or two months before should deserve more than this.

Are they trying to take advantage of us?...This was taken from Parallels 6 upgrade to Parallels 7

"Parallels Desktop 6 for Mac users who purchased their copy of Parallels Desktop 6 for Mac from an authorized reseller
August 1, 2011 – October 31, 2011 were eligible to upgrade to Parallels Desktop 7 for Mac at no additional cost.
Qualifying customers could claim an activation key for Parallels Desktop 7 for Mac until November 15, 2011."

As OSX is releasing the new Mavericks OSX soon Parallels a complain has to be sent to them to lower the price and
give out free upgrades to those who made payment without knowing that was going to be an upgrade.
As i made payment to buy Parallels 8 and paying for an upgrade only after using for a month is really unfair.

I believe most of you here share the same problems and this post is to raise complains to Parallels.

PLEASE SHARE THIS POST AROUND AND LET PARALLELS KNOW HOW WE FEEL.




I agree with this complaint finding it unfair that a product like Parallels not be updated for free to work on the Mavericks.

I await response

[email protected]
 
49,99e for update? again?
No thanks.. Parallels is great, but 49,99e per year is too much..

I remove parallels and use bootcamp.. thats it..
 
It seems that the Parallels-Management read this posts and changed its policy for Parallels 8:
Some days before Mavericks started, an update made Parallels 8 Mavericks ready. And now it's working well. I'm happy now! Thats what I expectet in minimum and this is good service!

I'not amused about this policy. I bought Parallels 8 in the beginning July 2013 - and now it shoudn't run with Mavericks??? ... and I have to upgrade to Parallels 9 for cash? - This policy is not only unprofessional, it is ridiculous! I think Parallels-managers know what they have do to make money - And this seems to be one of their teaching peaces. The only one who disturbs is the customer... and the only one who is happy is Parallels. - good luck!
 
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