Activation limit reached - need help deactivating old devices

Hello, I need help with an activation limit issue on my Parallels Desktop license. I'm trying to install it on a new Mac, but I'm getting the error message "This license has reached its activation limit and can no longer be used to activate new product copies." I have several Macs and I'm not sure which ones the license was previously activated on. Could someone help me find out how to check the list of activated devices and deactivate the ones I'm no longer using? Thank you.
 
Hello.
I have a similar problem.

For various reasons, I had to upgrade my hardware and reinstall the operating system.
Now, after reinstalling the OS on my Mac, I want to install Parallels Desktop 19, but I can no longer activate the license.

When I enter my license key, I get a notification: "The activation limit for this license has been reached, so it can no longer be used to activate new copies of the product."

Please help me resolve this issue, as I really only use Parallels Desktop on my personal home Mac.

Thank you very much!
 

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Hello @OlehM

Thank you for reaching out.

I have reset the activation limit for your Parallels Desktop 19 license key.

Please try activating again and let us know the result.

Thanks
 
Hello.
I have a similar problem.

For various reasons, I had to upgrade my hardware and reinstall the operating system.
Now, after reinstalling the OS on my Mac, I want to install Parallels Desktop 19, but I can no longer activate the license.

When I enter my license key, I get a notification: "The activation limit for this license has been reached, so it can no longer be used to activate new copies of the product."

Please help me resolve this issue, as I really only use Parallels Desktop on my personal home Mac.

Thank you very much!
Hello @JusunM

Thank you for reaching out.

I have reset the activation limit for your Parallels Desktop 18 license key.

Please try activating again and let us know the result.

Thanks
 
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