I have already paid for the order via Alipay. The reference number is: ********. After payment, I did not receive any confirmation of successful subscription, nor can I see the activated product.
I have already paid for the order via Alipay. The reference number is: ********. After payment, I did not receive any confirmation of successful subscription, nor can I see the activated product.
Hello,
Thank you for your post.
After checking, we see that your order was made via AliPay.
Please note that orders paid using AliPay can take 2-4 Business days to process. If you still have not received your license key after this time frame, please contact us via a ticket from your Parallels Account.
Regards,
Parallels Team
