Assist with refund on a canceled subscription

Discussion in 'Licensing and Activation' started by BobV6, Aug 5, 2026 at 8:46 AM.

  1. BobV6

    BobV6

    Messages:
    1
    I canceled my parallels desktop pro subscription last year and allowed it to expire. Cleverbridge billed me for a renewal yesterday, reference number 546066123. Please assist me in getting the unexpected credit card charge refunded.

    Thanks,
    Bob
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    873
    Hello,
    Thank you for reaching out.
    For all refund requests, please raise a support ticket using the steps below:
    1. Sign in to your Parallels account using the link: https://my.parallels.com/login .
    Make sure your Parallels Desktop license is registered.
    2. Go to the Support page. ( https://my.parallels.com/support/ )
    3. Select your product and the category of your question.
    Enter a short issue description or key words into the search box.
    4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options.
    Note: Parallels Desktop support is only provided in English.
    Thank you.
     

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