Request to cancel a duplicate charge

H

hoono

Bit poster
Subject: Request to cancel a duplicate charge

(Account: [email protected])

Hello,

I noticed that my account has been charged twice for the same purchase. I am writing to request a cancellation and refund for one of the duplicate payments made on October 26, 2025.

For your reference, here are my account details:

Could you please review my transaction history, process the cancellation, and refund the duplicate charge? I have attached a screenshot of the payment receipt and my bank statement as proof.

Thank you for your assistance. I look forward to your prompt response
 
hoono said:
Subject: Request to cancel a duplicate charge

(Account: [email protected])

Hello,

I noticed that my account has been charged twice for the same purchase. I am writing to request a cancellation and refund for one of the duplicate payments made on October 26, 2025.

For your reference, here are my account details:

Could you please review my transaction history, process the cancellation, and refund the duplicate charge? I have attached a screenshot of the payment receipt and my bank statement as proof.

Thank you for your assistance. I look forward to your prompt response
Click to expand...
Hello,
Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:
https://kb.parallels.com/6571
Once submitted, a support representative will be happy to assist you further with the refund process.
If you have any difficulties in creating a support ticket, please let us know.
Thank you.
 
You must log in or register to reply here.
Back
Top