License has reached its activation limit. Please Help.

Discussion in 'General Questions' started by Daniel85, Dec 18, 2025.

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  1. Daniel85

    Daniel85 Bit poster

    Messages:
    1
    Dear Parallels Support Team,
    yesterday I encountered the following problem:
    I can't use my license of Parallels Desktop 17 Standard on my new Macbook, because it has reached the activation limit.
    The devices on which the software was installed on in the past were leased devices which were returned years ago.
    I no longer have access to the devices used in the past and would now like activate and use Parallels 17 on my newly bought Macbook.

    Can the activation limit be reset please, so I can use the software moving forward or would I be required to buy a new license?
    Kind Regards,
    Daniel
     
    Daniel85, Dec 18, 2025
    #1
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    425
    Hello @Daniel85
    We have made some changes on our side.
    The activation limit has been reset.
    Regards,
     
    Trishna Oobeyram, Jan 6, 2026
    #2
    Daniel85 likes this.
  3. SamerA3

    SamerA3

    Messages:
    1
    Hi, I have the same problem, I need to move my License (Parallels Desktop 26) to new Mac, it's showing that it reached maximum activation limit. please help!
     
    SamerA3, Feb 22, 2026
    #3
  4. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    121
    Hello @SamerA3 ,
    We made some changes on our end to reset the activation limit.
    Please try to activate the license on your new device.
    Thank you!
     
    Adarsh Jeetun, Mar 4, 2026
    #4

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