Good afternoon, I have been using Parallels to run windows on my mac for a good amount of 2025. I have stopped using it for a couple of months now as I have gotten a new desktop, I had set it to renew automatically, and it had just charged to my account on January 28th. Since I no longer use Parallels, I wish to request a refund on this yearly purchase. Thank you for your time, and please let me know if there's anything you need from me. Paul A. Guzman
Hello @PaulG49 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in creating a support ticket, please let us know. Thank you.