My unused license has been renewed automatically without any email notification! This is absolutely unacceptable, I even tried to login to the "My Account" page but there is no option for me to manage my subscription! Please reply me ASAP and I want to request the refund!
Here's my subscription info. serial="6J98TS-******-******-******-KXT521" expiration="09/19/2026 22:49:59"
Hello, Thank you for reaching out. For your refund request, please open a support ticket by following the steps below: 1. Sign in to your Parallels account using the link: https://my.myparallels.com/login . Make sure your Parallels Desktop license is registered. 2. Go to the Support page. ( https://my.parallels.com/support/ ) 3. Select your product and the category of your question. Enter a short issue description or key words into the search box. 4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options. Note: Parallels Desktop support is only provided in English. Thank you.