The previous activation key has not been accepted by the license server.

Discussion in 'Licensing and Activation' started by Vlad., Mar 25, 2025.

  1. Vlad.

    Vlad. Bit poster

    Messages:
    7
    Now why would it takes so much effort every time I try to activate my license? Recently after rebooting my mac your awesome software just crashed and never started again. Now I am trying to reinstall Parallels and getting this ridiculous message 'we reject your license bla bla bla please buy subscription'. Please make things work and accept my license.
     

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  2. Vlad.

    Vlad. Bit poster

    Messages:
    7
    And btw it's urgent because I need some windows stuff to do.
     
  3. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    614
    Hello,
    We have reset your Parallels Desktop 18 license key.
    Kindly try to activate your Parallels Desktop 18 again.
    You may use either your Parallels Desktop 17 or 16 license key as confirmation key.
    Thank you.
     
  4. SloanW

    SloanW

    Messages:
    2
    I'm having the same issue its the worst omg the license keys never work for some reason?
     
  5. Vlad.

    Vlad. Bit poster

    Messages:
    7
    I believe the company omits this feature to encourage us to subscribe to their services. Even during the process of entering a license key, there's an irritating prompt to subscribe, such as "Tired of entering the license key? Subscribe now!" However, I think it's more practical to write to this forum and request that my license be 'reset' each time I need to reinstall the app, rather than paying yearly for something I've already paid for.
     

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