The previous activation key has not been accepted by the license server.

Discussion in 'Licensing and Activation' started by MohaamedN, Mar 11, 2025.

  1. MohaamedN

    MohaamedN Bit poster

    Messages:
    4
    Hello ,
    my old MacOS damaged ,, and I download new macOS ,,,
    I try to active parallels desktop ;
    1-I entered my key and its accepted but its say ""
    You have entered an upgrade key.
    Please confirm it with a key from the previous version.
    2- and aslo I enter it and accepted ..
    3-and then when I press activate ,, new message come ""
    The previous activation key has not been accepted by the license server.
    Please make sure you have entered the key correctly. Your activation keys are stored in your Parallels account. If you don't want to bother yourself with numerous activation keys and upgrade procedures in future, we recommend that you purchase a subscription to Parallels Desktop.

    I like to use my version and I don't like to buy or upgrade !!
    I don't know why all complexities !!! I just want to work !!!
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    528
    Hello MohaamedN,

    We have sent you a private message to request more information
     
  3. MohaamedN

    MohaamedN Bit poster

    Messages:
    4
    thanks for answer I sent all information in the same time and still wait ...
     
  4. lvyazhen

    lvyazhen Bit poster

    Messages:
    5
    help me please . I have the same problem!
     

    Attached Files:

  5. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    315
    Hello @lvyazhen
    We made some changes on our side.
    Please try to activate your license again.
    Regards,
     
  6. MohaamedN

    MohaamedN Bit poster

    Messages:
    4
    I still have the same problem but now the previous message
    "The previous activation key has not been accepted by the license server."

    is no longer showing and another message is showing :
    Screenshot 2025-03-17 at 2.51.46 PM.png
     
  7. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    528
    Hello,

    We made some changes on our side.
    Please try to activate your license again.
     
  8. lvyazhen

    lvyazhen Bit poster

    Messages:
    5
     

    Attached Files:

  9. MohaamedN

    MohaamedN Bit poster

    Messages:
    4
    SORRY BUT THE SAME :
    The license server rejects it.
    !!!!
     

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