Hi, I was charged for automatic renewal but I remember I cancelled it. When I check my account online the "View my Parallel Product" is grey and not clickable. Could you please help me cancel the auto renew and process a refund? Thanks! Best Regards, ManuShi
Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
Hello ManuShi, Thank you for providing the details. As per your request, the refund for the Parallels Desktop for Mac Standard Edition has been initiated for order № 482092527. Funds will be credited back within 5-7 business days. Thanks
