Identify the license key owner

Discussion in 'Licensing and Activation' started by SitiJ, Apr 4, 2024.

  1. SitiJ

    SitiJ Bit poster

    Messages:
    4
    Hi,
    I just joined my current company and need access to the admin portal as I'm managing IT licenses centrally. When I tried to register the license key, it is saying it is already registered.
    We unable to identify who register the license key and to get access to support. Can someone help me on this?
     
  2. SitiJ

    SitiJ Bit poster

    Messages:
    4
    Hi Team,

    Can I get someone to assist me on this? We recently purchased more licenses, but I don't have access to see my products. Can someone assist to add me as admin for my company license key?
     
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    717
    Hello,
    Thank you for reaching out.
    We have sent you a private message, please check it and provide us with the requested information for the proof of purchase.
    Best regards!
     
  4. SitiJ

    SitiJ Bit poster

    Messages:
    4
    Hi Avinash,
    Thanks for the feedback, can you please provide me your email address for me to share the proof of purchase.
    I unable to reply to the email forum.
     
  5. SitiJ

    SitiJ Bit poster

    Messages:
    4
    Hi Tean and Avinash,

    I didn't receive any private email and the email I replied to was not delivered. Can you please help me on this?
     

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