Solution with the black screen on start with Windows 11

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DHALLUIN

I have a Problem, if I start my Parallels Desktop in Windows 11, I have a black screen and I can't use my desktop. I need a solution, I already test all the tips in the Parallels support site and he didn't start. Please help me
 
DHALLUIN said:
I have a Problem, if I start my Parallels Desktop in Windows 11, I have a black screen and I can't use my desktop. I need a solution, I already test all the tips in the Parallels support site and he didn't start. Please help me
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Hello,

Thanks for reaching out

To let us proceed with an investigation, please provide the following information:
1. Has the issue started occurring after an update on Parallels Desktop macOS?

Please carry out the following steps as a possible solution:
1. With the virtual machine running, click on "Actions" in the top menu bar > select "Reset".

If the issue persists, please collect a technical report (click on the Parallels Desktop icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this e-mail.

Thanks
 
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