This license has reached its activation limit. Please help.

Hi, I'm having the same issue. On my new Mac, I install Parallels Desktop 16. After that, the old Mac's license was deactivated before the new Mac was activated.
However, "This license has reached its activation limit and can no longer be used to activate new product copies" was the error message that appeared.
Could you advise me on what to do?
Sincerely,
 
Hi, the same from me. I moved from one MAC to a new one and now when I try to activate says this:
This license has reached its activation limit and can no longer be used to activate new product copies.
Can someone help me here?
 
olivial1 said:
Hi, I'm having the same issue. On my new Mac, I install Parallels Desktop 16. After that, the old Mac's license was deactivated before the new Mac was activated.
However, "This license has reached its activation limit and can no longer be used to activate new product copies" was the error message that appeared.
Could you advise me on what to do?
Sincerely,
Click to expand...
Hello @olivial1 ,

Thank you for reaching out to us.

Unfortunately, we could not locate any license under your email: oli*****na3***@gmail.com;

Can you please share the email address that you used for your Parallels Desktop account ?

Please reply in a private message.

Thanks
 
Hi - I'm having the same issue as these other users. Can you reset my licence please, as can't install the platform since I've moved to a new MacBook.
 
I'm getting a different error message now:

"Unable to perform the operation. This license key is associated with another Parallels account. Please sign in using this account and try again."
 
CharlesR1 said:
I'm getting a different error message now:

"Unable to perform the operation. This license key is associated with another Parallels account. Please sign in using this account and try again."
Click to expand...
Hello,
Thank you for reaching out
We have sent you a private message, please check it and provide us with the requested information.
Best regards!
 
Hello,
I can no longer activate my Parallels Desktop 17 license on my new computer (Mac mini M2), even though I have logged off the computers on which I have alternately used Parallels.
Can you help me?
 
ErichM2 said:
Hello,
I can no longer activate my Parallels Desktop 17 license on my new computer (Mac mini M2), even though I have logged off the computers on which I have alternately used Parallels.
Can you help me?
Click to expand...
Hello @ErichM2 ,
We have made some changes on our end.
Kindly check again.
Thank you!
 
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