trouble in transferring license from mac to mac

Discussion in 'Licensing and Activation' started by MarcoB32, May 11, 2024.

  1. MarcoB32

    MarcoB32 Bit poster

    Messages:
    2
    I would like to transfer my parallels 12 license from iMac 2011 to Mac mini 2011, but when I insert my activation key, I receive a message that says "this license has reached its activation limit and can no longer be used to activate new product copies". How can I do to use my license on Mac mini?
    Thanks
     
  2. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    69
    Hello,
    We have made some changes on our end.
    Kindly check if you are now able to activate the license.
    Thanks!
     
    MarcoB32 likes this.
  3. DmitryP8

    DmitryP8

    Messages:
    2
    I would like to transfer my parallels 17 license to MacBook Pro, I have message too says "this license has reached its activation limit"
    Maybe you can help me please. Thank You
     
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    674
    Hello @DimitryP8
    Thank you for reaching out.
    We have reset the activation limit and deactivated the license from your old Mac.
    Please try activating the license on your new machine.
    Let us know in case you have any issue.
    Thanks
     
  5. MarcoB32

    MarcoB32 Bit poster

    Messages:
    2
    Now I am able to activate the license.
    Thanks!
     
  6. BrianK31

    BrianK31 Bit poster

    Messages:
    1
    I did migration option from 16" m1 macbook to 14" m1 macbook, but can not activate my license. It says
    "This license has reached its activation limit and can no longer be used to activate new product copies"
    Can you please help?
     
  7. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    187
    Hello @BrianK31
    Thank you for your feedback.
    We did the necessary changes on our side.
    Please try the activation again.
    Thank you!
     

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