Move Licence to another user.

Discussion in 'Licensing and Activation' started by Jean-ClaudeL2, Jan 15, 2024.

  1. Jean-ClaudeL2

    Jean-ClaudeL2 Bit poster

    Messages:
    1
    Hi !
    we have a license assigned to a user who left the company. We would like to award it to his replacement.
    Can you please tell me the procedure. We have this license key in the admin portal with all the others but we do not see how to change the user.

    Thank you !
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    524
    Hello Jean-ClaudeL2,

    We have sent you a private message to collect more information regarding this request.
     
  3. HansjoergM

    HansjoergM

    Messages:
    1
    Hi,
    My MacBook is down, because of that I could not sign out the parallels account on this computer. Now I've tried to move Parallels 17 to another computer. That's not possible because of not signing out. How can I get this license to a new Notebook, Best hjm
     
  4. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    69
    Hello,
    We have sent you a private message to assist you further.
    Thank you.
     

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