problem to install printer drivers on arm platform!!

[cosimog]

 

[Trishna Oobeyram]

View attachment 21135

Hello!
In order to proceed with further investigation, kindly provide us with the below information:
1. These drivers are for which printer model ?
2. Do you have any antivirus software install ?
3. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.

Thank you!

 

[cosimog]

Many thanks for the quick response.
I followed all instructions and sent report.

 

[cosimog]

Good morning... do you have any news on how to resolve the problem?

 

[cosimog]

....news?

 

[cosimog]

??