Netextender Not working

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by Steven42, Dec 16, 2022.

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  1. Steven42

    Steven42 Bit poster

    Messages:
    1
    I am trying to use Netextender on my Windows 11 VM. I have an Macbook Pro M1 Pro. Has anybody experienced this issue or know of a workaround?
     
    Steven42, Dec 16, 2022
    #1
  2. BOROSOFTs

    BOROSOFTs Bit poster

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    Hi Steven42, have you manage to make it work? Thanks
     
    BOROSOFTs, Jun 19, 2023
    #2
  3. Pramesh Boodadoo

    Pramesh Boodadoo Team Manager Staff Member

    Messages:
    620
    If you are facing an issue with Netextender, for us to further investigate the technical issue, kindly provide us with the following information:
    1. Detailed explanation, with all steps by steps followed, to reproduce the issue.
    2. Screenshot of error message you are receiving (if any).
    3. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    4. Provide us with the installer of the application by uploading it to a file-sharing and provide us with link.

    Thanks
     
    Pramesh Boodadoo, Jun 19, 2023
    #3
  4. LocN2

    LocN2 Bit poster

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    1
    I have the same issue on my Macbook pro with M2 pro Max. Is there any way to work around that
     
    LocN2, Jun 26, 2023
    #4
  5. JeffJ13

    JeffJ13

    Messages:
    2
    Same issue here as well. MB Pro M3 running Parallels and within, a Win11 Pro VM. This used to work a year or two ago, now doesn't with this new version and new MB Pro.

    Mac OS Sequoia Beta ver: Version 15.3 Beta (24D5034f)
    Win11 Pro (VM) ver: 24H2 build: 26100.2605
    SonicWALL NetExtender ver: 10.2.337.
    Parallels Toolbox ver: 7.0.0 (5272)

    1: Log into MB Pro
    2: Double-click Win11 Pro VM shortcut on MB Pro desktop
    3: Log into the VM
    4: Verify internet access, open sites, ping Google, etc...
    5: Open SonicWALL NetExtender and click "Connect" (vpn.blauer.com:4433)
    6: I can see it talk to the firewall at my office (I run the IT Dept. btw for Blauer Mfg. Co btw) and as it negotiates I get the disconnected with the option to exit or reconnect.

    * Note: I will attach the log from SonicWALL NetExtender app. I am also attaching a txt file of an ipconfig /all from within the Win11 Pro VM.

    Would appreciate this getting resolved please? :)

    Thanks
    Jeff
     

    Attached Files:

    JeffJ13, Dec 29, 2024
    #5
  6. JeffJ13

    JeffJ13

    Messages:
    2
    NetExtender summary of the process:

    2/29/2024 13:11:45, Info, 0x00000000, Service, NetExtender Starting... Version 10.2.337,
    12/29/2024 13:11:57, Info, 0x00000000, GUI, first to query AOV setting,
    12/29/2024 13:12:54, Info, 0x0A010600, Engine, ,
    12/29/2024 13:12:55, Info, 0x0A010600, Engine, ,
    12/29/2024 13:12:56, Info, 0x00000600, Engine, Initializing engine...,
    12/29/2024 13:12:56, Info, 0x00010600, Engine, Verifying user...,
    12/29/2024 13:12:57, Info, 0x00000000, GUI, Always-On mode change to: Disabled,
    12/29/2024 13:12:58, Info, 0x00030600, Engine, Initializing connection parameters...,
    12/29/2024 13:12:59, Info, 0x00030501, Engine, Initializing connection parameters...,
    12/29/2024 13:12:59, Info, 0x00040600, Engine, Checking updates...,
    12/29/2024 13:13:01, Info, 0x00070600, Engine, Initializing driver...,
    12/29/2024 13:13:05, Info, 0x00080600, Engine, Initializing security functions...,
    12/29/2024 13:13:05, Info, 0x01000600, Engine, Connecting...,
    12/29/2024 13:13:05, Info, 0x03000600, Engine, Releasing security functions...,
    12/29/2024 13:13:07, Error, 0x00030300, Engine, Initializing connection parameters...,
     
    JeffJ13, Dec 29, 2024
    #6

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