This license key is already registered in a different account.

Hello, we have sent you a private message. Please help us with your license key over there so that we can check this further. Thanks.
 
Hi Parallels team, Same problem here.
Invoice number: AKD-73698529354, the related product key should be registered under the same email user writing this post. .

Thank you
 
CarlosV11 said:
Hi Parallels team, Same problem here.
Invoice number: AKD-73698529354, the related product key should be registered under the same email user writing this post. .

Thank you
Click to expand...
Hello, we have sent you a private message. Please help us with your license key over there so that we can check this further. Thanks.
 
Parallels team,
My issue hasn't been solved, the license bought with Invoice AKD-73698529354 and already activated doesn't allow me to register with my account.
Kindly asking for you support.
Thank you.
 
CarlosV11 said:
Parallels team,
My issue hasn't been solved, the license bought with Invoice AKD-73698529354 and already activated doesn't allow me to register with my account.
Kindly asking for you support.
Thank you.
Click to expand...
Hello, we have sent you a private message. Please help us with your license key over there so that we can check this further. Thanks.
 
Sorry to pile on to the same post. But i cannot open an actual support ticket.
I have invoice BKD-73638150025 and it says that it is registered under a different account. This account is where the email is with the invoice number etc. Please assist.
 
MattF3 said:
Sorry to pile on to the same post. But i cannot open an actual support ticket.
I have invoice BKD-73638150025 and it says that it is registered under a different account. This account is where the email is with the invoice number etc. Please assist.
Click to expand...
Hello, we have sent you a private message. Please help us with your license key over there so that we can check this further. Thanks.
 
I also have this issue and can not find my subscription in my account ... please help me, I upgraded my license and am using now 6J9RPV-******-******-******-YCKXN5 ... it ends at 2023-06-22. Forgot password with my other e-mail address does not work.
 
RalfK12 said:
I also have this issue and can not find my subscription in my account ... please help me, I upgraded my license and am using now 6J9RPV-******-******-******-YCKXN5 ... it ends at 2023-06-22. Forgot password with my other e-mail address does not work.
Click to expand...
Hello.

Please check your personal message inbox, and reply to us at your convenience.

Thank you!
 
Hi, I'm having the same problem. But I'm using the licence key with my current account, but I still can't register it intto the account for some reason.
 
EvelinaB said:
Hi, I'm having the same problem. But I'm using the licence key with my current account, but I still can't register it intto the account for some reason.
Click to expand...
Hello,
We have sent you a private message to request for additional information to proceed further with your request.
Thank you.
 
Hi, i have error my key is not linked to my email address that i am using for subscription payment. I cant find email that the key is linked.
Can you help me becuase auto renevel payment has been just made and i had to cancel it becuase i could not acces my product.

Thank you
 
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