associated key licence

Discussion in 'Installation and Configuration of Parallels Desktop' started by EliotA, Oct 24, 2021.

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  1. EliotA

    EliotA Bit poster

    Messages:
    1
    hey,
    I'm trying to reactivate my Parallels Desktop Pro license on my M1 Mac and I'm getting the message:"This license key is associated with another Parallels account. Please sign in using this account and try again.I am logged into the account that has been charged for years to pay for the license, so I'm not sure what the issue is here.
    I also checked the computer that was previously licensed, and it is now also unlicensed and not signed into an account.
     
  2. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,016
    Hello, please send us your Parallels Desktop license key in private message so that we can check and assist you further. Thanks, Parallels Team.
     

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