How can I Deactivate Parallels Desktop 11 - moved to new machine

Imie said:
Please help me. I'm getting the same problem with my parallel 11 license, "reached the maximum" I uninstalled the application from from my old mac, but I'm still facing the same error message on my new mac.
Can you help me with my parallels product?
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Hi Imie. We have sent you a private message. Please check and provide the necessary details.
 
Hi, I'm having a problem also with "unable to confirm the product license". I signed out and uninstalled on my old computer, but can't get it to work on my new computer. I tried the terminal line command, but got the message "Failed to activate the license: Unable to confirm the product license. Please activate the product first."
Can you help me? Thanks
 
JoeC3 said:
Hi, I'm having a problem also with "unable to confirm the product license". I signed out and uninstalled on my old computer, but can't get it to work on my new computer. I tried the terminal line command, but got the message "Failed to activate the license: Unable to confirm the product license. Please activate the product first."
Can you help me? Thanks
Click to expand...
Hello JoeC3, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
 
Hi,
I have the same problem ("unable to confirm the product license". I signed out and uninstalled on my old computer, but can't get it to work on my new computer. I tried the terminal line command, but got the message "Failed to activate the license: Unable to confirm the product license. Please activate the product first."). Could you please reset the registration key for my parallels 11 license?
regards
Harald
 
HaraldM5 said:
Hi,
I have the same problem ("unable to confirm the product license". I signed out and uninstalled on my old computer, but can't get it to work on my new computer. I tried the terminal line command, but got the message "Failed to activate the license: Unable to confirm the product license. Please activate the product first."). Could you please reset the registration key for my parallels 11 license?
regards
Harald
Click to expand...
Hello, we've reset your license key, please check the issue.
 
Hi,
could you please reset the license keys for my Parallels Desktop V9 and V10 licenses, I would like to install on new macs and cannot reset myself, I get an error on attempted install.
Thanks
Harald
 
HaraldM5 said:
Hi,
could you please reset the license keys for my Parallels Desktop V9 and V10 licenses, I would like to install on new macs and cannot reset myself, I get an error on attempted install.
Thanks
Harald
Click to expand...
Still waiting for the reset. Unfortunately, this is pretty urgent.
regards
Harald
 
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