Maria@Parallels
Problem solver
Guys, also please check and subscribe on this KB article for more information about the known issues with macOS 11 Big Sur and Parallels Desktop for Mac
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
What is the best way to get issues added to that? I have reported on this forum (https://forum.parallels.com/threads/macos-big-sur-and-parallels-desktop.350219/page-7#post-868888) missing menubar items and crashes whenever trying to click in the area where menubar items _should_ be...and it has been verified by others as well. (https://forum.parallels.com/threads/macos-big-sur-and-parallels-desktop.350219/page-7#post-868895, https://forum.parallels.com/threads/macos-big-sur-and-parallels-desktop.350219/page-7#post-868899).Guys, also please check and subscribe on this KB article for more information about the known issues with macOS 11 Big Sur and Parallels Desktop for Mac
My guess is that this isn't going to work in Parallels until it's updated for compatibiity with Big Sur.
Is there a Parallels Beta program I could subscribe to to help test this out going forward?
Hi, could you please clarify, did you login into Windows account or into Windows VM?I was able to successfully install the Big Sur beta, and on first boot was able to look around a bit. On subsequent access, each time I log into my account, within a minute or two I'm kicked back out to the login screen. Any ideas on what is causing that? I didn't install anything, including Parallel Tools. Just set up the account.
Hello, is it possible to reproduce the issue and generate the tech report right after that?Here's a movie. The endless login cycle that you never, ever, ever get past.
https://www.dropbox.com/s/aicfrwl9at6fumc/Capto_Capture 2020-06-27_03-37-03_PM.mp4?dl=0
Hi, did you try to reset your VM after Parallels Tools installation?
- Big Sur login displays a black screen after login and then returns to login screen. Report ID: 343362081
- Big Sur hangs after installing Parallels Tools. Report ID: 343360898
Hello,Were you able to resolve this issue? I am stuck at the same point...thanks
Hello, thank you for the provided info. We've involved Parallels Engineering Team in this case for the further issue investigationHi, I got past all the issues and successfully installed Big Sur. However, now I can't log in. I submitted technical report # 343624381, which includes screenshots and videos of the issue. Thank you!
not so much luck yetWere you able to resolve this issue? I am stuck at the same point...thanks
Hi Maria, I did generate a report on this issueHello, is it possible to reproduce the issue and generate the tech report right after that?
Please post the report's ID here.
Looking forward to your reply.
Thanks a lot we've provided Parallels Engineering Team with this info.Hi Parallels team, This is the issue of endless login loop :
Parallels report ID 343370092
Hi, we got update from the Parallels Engineering Team:Hi, I got past all the issues and successfully installed Big Sur. However, now I can't log in. I submitted technical report # 343624381, which includes screenshots and videos of the issue. Thank you!
Same issue here... the "t" and "y" and "1" and "2" keys don't work in lowercase, but do work in uppercase. It makes Parallels completely unusable with Windows.I installed the Big Sur beta on a 2018 Mac Mini (host OS) and found that the "t" and "y" keys don't work in any Parallels VMs. I noticed that right away on a Windows 10 VM and also found that the keys didn't work on a Linux live boot CD. Creating a custom entry send-key for "t" and "y" does work - had to do that to enter a password
Other than that obviously important issue, I was pleasantly surprised that everything else seems to generally work under Big Sur.
I know this is completely unsupported by everyone involved, but any guesses on a workaround? I didn't see many options to try fiddling with in terms of keyboard settings.
Use the virtual keyboard, but still... ugh. Control-Command-O I think.Ive also found 1 and 2 keys not working. Shift and the key does (same on the t and y).
Very odd bug!