Parallels hangs when deleting snapshots

Need a fix for this issue - when deleting old snapshots, Mac OS hangs and becomes unresponsive for a time (even with a spinning beachball). Waiting for the deletion process to get beyond 60% or so, the beachball goes away and all is normal again.

 

I had this problem, I cleaned the computer. I had a virus that slowed down the work of programs.

 

Hi guys you can also check this KB article for more info about removing snapshot issue.

 

Thanks for the help!

 

Has this problem been addressed yet? I am experiencing this problem currently.

 

Hello, did you get any specific error? Could you provide us with the screenshot please?

 

Eventually, it completed. Most times it just takes a short period of time. This time it took over 30 minutes. However, I have not experienced the problem again so it is transient.

 

Did you try to merge snapshots?
If no, please check your inbox for more information.

 

i have the same problem, but https://kb.parallels.com/111736 is not available

 

Hi, please check your inbox for more information.

 

Hey, we've got your response, please share any results with us in public thread.