How can I move Parallels Desktop 10 license to my new Mac.

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St.Jimmy

Bit poster
I tried to move my Parallels Desktop v10 license to my new mac.
Restarting PD did not make PD accepting the old license.
prlsrvctl activate-license-online
ended up with "Unable to confirm the product license. You have reached the maximum number of activations..."
prlsrvctl deactivate-license
on my old mac yielded "Failed to deactivate the license: This product could not be activated because your activation key is invalid. Make sure you typed the key correctly or contact the Parallels support team for assistance."

How can I transfer the license to the new Mac ?
 
St.Jimmy said:
I tried to move my Parallels Desktop v10 license to my new mac.
Restarting PD did not make PD accepting the old license.
prlsrvctl activate-license-online
ended up with "Unable to confirm the product license. You have reached the maximum number of activations..."
prlsrvctl deactivate-license
on my old mac yielded "Failed to deactivate the license: This product could not be activated because your activation key is invalid. Make sure you typed the key correctly or contact the Parallels support team for assistance."

How can I transfer the license to the new Mac ?
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
Ajith@Parallels said:
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Click to expand...
It helped, thanks!
 
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