How can I deactivate my Parallels Desktop 10 license

Got a new computer, cannot deactivate Parallels desktop 10. Please reset the info. Thank you.

 

We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Hi I have the same issue, can you please reset my info? Cheers

 

Hi, we've changed your key's internal settings, please check the issue.

 

We are glad that we are able to assist you in resolving the issue. If you have any more questions, feel free to reach out.

 

2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

I changed to a new Mac and cannot activate my parallel 10 on the new Mac. Please help.

 

Hi, your key has been reset, please check.

 

Hi there, I'm also having problems transferring a Parallels 10 license from one computer to another. Can you please advise?

 

Hi, I didn't find any key in your account neil.a*********@whites*****rs.com,
please reply me back on the private message with your license key.

 

Have replied in private, thanks!

 

Done, please check.

 

Hello,
i have same Problem with Parallels 10.
after Backup on my new iMac can't Activate Parallels 10 while follow Answer:
"Ihr Produktaktivierungsschlüssel hat seine Aktivierungsgrenze erreicht"

can anywhere reset the Activation process?

Thanks!

 

Hi, your Parallels Desktop 10 key has been reset, please check the issue.

 

Great the activation has now worked again

Thanks,
Olaf

 

I have the same issue .. I have purchased version 8(full), version 10(full) and version 11(upgrade). I cannot install version 11 to my new Mac. Please reset my info. thanks

 

Hi, done, please check the activation issue.

 

Same issue here. I tried to follow the steps to deactivate but it doesn't work.

 

Hi, we didn't find any keys in your account.
Please send it to us via the pm.

 

I have migrated to a new mac and am trying to activate my license on this new laptop. Please advice.