Parallels desktop 10: "You have reached the maximum number of activations available"

G

George Fidias

Bit poster
Hi,
I uninstalled Parallels 10 from my old macbook pro and after installing it on my new one, I got this message: "You have reached the maximum number of activations available for your activation key. Please purchase a new product license."
Of course I am not going to purchase it again.
What can be done?
Thanks!
 
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Still not working. I have reformatted and re-installed a new OS on my old computer and gave it to my wife. I get this message on my computer still:

You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

I have put in my license key, got the message above, quit Parallels 10, relaunched it, put in the key again, and still the same message. Do I need to try something else?

Thanks, Chaz
 
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MartinK14 said:
Hi, I have also a same issue to move to new Mac. My old mac is no longer available. Could you please reset all my old license keys?
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
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I have the same issue-- I use Parallels on 3 computers. The 2 computers that I use most frequently have a yearly subscription and my license is always updated. The 3rd computer is used infrequently and I moved my parallels 10 to a new computer (to replace the old, occasionally used 3rd computer) and my old activation key doesn't work and I don't have access to the old computer. Can you tell me how to reset my activation key?
 
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