S
Sathiya@Parallels
You're welcome. Please post again for any additional queries.
how to deactivate my Parallel Desktop license key and transfer to my new Mac
- Thread starter FabCafeT
- Start date
KarthikeyanS
Bit poster
I'm trying to move my Parallels Desktop 10 license to a new Mac, please help deactivating it. I've already uninstalled and wiped the old Mac. Appreciate the help.
S
Sathiya@Parallels
Hi KarthikeyanS. We have reset the Parallels Desktop 10 for Mac license key. Please follow the below steps to activate on the new Mac.
1) Open Terminal (Finder --> Applications --> Utilities --> Terminal.app)
2) Execute the command:
prlsrvctl activate-license-online
3) Start Parallels Desktop and try to proceed with the activation once again.
KarthikeyanS
Bit poster
Activation is unsuccessful. "Unable to confirm product license. You have reached maximum number of activations".
Attachments
please execute the following command with Terminal < prlsrvctl activate-license-online >.
KarthikeyanS
Bit poster
Restoring data from Time Machine rendered the installation of brew and python packages completely useless and I may have to do a fresh install of OS X on my new MBP. Do I have to do anything to maintain the parallels desktop 10 license before I erase the hard disk and perform a fresh install, or do I have to request another deactivation and re-activate after OS re-install?
Arun@Parallels
Parallels Support
Hi @KarthikeyanS , we have reset the license key. If you have any issues with activation, please
1) Open Terminal (Finder --> Applications --> Utilities --> Terminal.app)
2) Execute the command:
prlsrvctl activate-license-online
3) Start Parallels Desktop and try to proceed with the activation once again.
1) Open Terminal (Finder --> Applications --> Utilities --> Terminal.app)
2) Execute the command:
prlsrvctl activate-license-online
3) Start Parallels Desktop and try to proceed with the activation once again.
Hello -
I just transferred my user data to a new Mac via TimeMachine restore. I have deleted Parallels application from my old computer. I have run the terminal command. I am still receiving the account error "Unable to confirm product license. You have reached maximum number of activations".
Would it be possible to have my license key reset?
I just transferred my user data to a new Mac via TimeMachine restore. I have deleted Parallels application from my old computer. I have run the terminal command. I am still receiving the account error "Unable to confirm product license. You have reached maximum number of activations".
Would it be possible to have my license key reset?
S
Sathiya@Parallels
Hi LauraR5. We have reset the Parallels Desktop 10 for Mac license key.
1) Open Terminal (Finder --> Applications --> Utilities --> Terminal.app)
2) Execute the command:
prlsrvctl activate-license-online
3) Start Parallels Desktop and try to proceed with the activation once again.
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Hi @DominicL3, we have reset the license key limit. Please restart Parallels Desktop to reactivate the same key. Thanks!
Hello,
I'm trying to use my Parallels Desktop 11 for Mac on new Mac, try many times prlsrvctl activate-license-online
before do this old Mac already sign out
> Failed to activate the license: Unable to confirm the product license. Please activate the product first.
but still not succeed
> Unable to confirm....You reach ..
Please help
aji.wisnu
I'm trying to use my Parallels Desktop 11 for Mac on new Mac, try many times prlsrvctl activate-license-online
before do this old Mac already sign out
> Failed to activate the license: Unable to confirm the product license. Please activate the product first.
but still not succeed
> Unable to confirm....You reach ..
Please help
aji.wisnu
Last edited:
Hello WisnuA, We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
Hi I'm trying to Activate parallels 10 on my Mac and keep getting a connection error: "Failed to activate the license: Unable to confirm the product license. The operation failed due to a connection problem. Please try again later or contact the Parallels support team for assistance." My support code is 77866-19537. I tried rebooting and all of the other suggestions in here including running the prlsrvctl command from terminal. I think my license key needs to be reset like everyone else, could someone please do this for me?