How can I deactivate my Parallels Desktop 10 license

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LeeP1

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How can I deactivate my Parallels Desktop 10 license? I am trying to move parallels to a new computer.

The knowledgeable instructs me to 1) deactivate my license; 2) uninstall PD ... However, there are no instructions for deactivating my license for PD10 (only 11 and 12).

Thanks
Lee
 
LeeP1 said:
How can I deactivate my Parallels Desktop 10 license? I am trying to move parallels to a new computer.

The knowledgeable instructs me to 1) deactivate my license; 2) uninstall PD ... However, there are no instructions for deactivating my license for PD10 (only 11 and 12).

Thanks
Lee
Click to expand...
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
Hi,
Moved parallels desktop 10 to new mac, cannot activate - number of activations reached. can you reset please.
 
mykec said:
Hi, moved to new computer too, please help deactivate my old computer, thanks!
Click to expand...
Hello mykec, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
 
Hi AJ!

I have the same issue. I used the terminal command above, too. But that wasn't satisfying.
Can you help me? I need this version, because I am still running El Capitan on my old Mac Pro. Therefore I used it on a MacBook.

One question to the installations: Can I install AND use it on 2 devices? I don´t really need this, but I want to know.

Thank you in advance!

Mirko
 
Hello @MirkoS1 , We have reset the Parallels Desktop license key. Kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >
 
I need support to reset my Parallells Desktop v10 license so I can move it to my new Mac. Online instructions are only for newer versions and terminal command is useless. HELP!!!
 
DanielleV said:
I need support to reset my Parallells Desktop v10 license so I can move it to my new Mac. Online instructions are only for newer versions and terminal command is useless. HELP!!!
Click to expand...
Hi DanielleV. We have reset the license. Please try to activate now.
 
Thanks Sathiya, but still l getting the same message when I try to activate. says I am beyond activation limit. Is there any way to DEACTIVATE v10 on the old machine???
 
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