Parallels 12 quit.

Discussion in 'General Questions' started by Ski52, Jan 3, 2017.

  1. Ski52

    Ski52 Junior Member

    Messages:
    16
    This morning, went to run Windows 10 from Parallels 12 - the small black parallels window with the spinning wheel pops up for a minute or so and goes away. No error or anything. After numerous tries with that, I reinstalled V12 over itself - same action. Went to Mac backup from 1 Jan (it was good then) - same. Deleted V12 and installed V10, which I liked better anyway - same problem - small black box with spinning wheel for ~1 min then time out and quit. Mash the windows icon, it calls Parallels black start up box and does the same.
    I have some rather important files I need to access on windows.
    Any help greatly appreciated
    Thanx
    Ski
     
  2. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    416
    Hi @Ski52
    Please follow the instructions from this article to start Parallels Desktop successfully.
     
  3. Ski52

    Ski52 Junior Member

    Messages:
    16
    Hi Guna
    Tried your suggestion - same thing. Looked for the alias file also - don't have.
     
  4. Ski52

    Ski52 Junior Member

    Messages:
    16
    Solved it with a complete older restore from MacBackup. Only lost a couple of minor things. Being that I never turn my machines off, the problem most likely was there prior to the 1 Jan try, but I already had Parallels & Winbloz up and running.
     

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