Parallels desktop 10: "You have reached the maximum number of activations available"

WillG1 · Dec 9, 2016

Hi, I recently restored my machine from Time Machine after some repairs and my Parallels Desktop 11 license is failing to re-activate with the error "You have reached the maximum number of activations available for your activation key".

Can you please unlock my license?
Thanks!

Ajith1 · Dec 9, 2016

WillG1 said:
Hi, I recently restored my machine from Time Machine after some repairs and my Parallels Desktop 11 license is failing to re-activate with the error "You have reached the maximum number of activations available for your activation key".

Can you please unlock my license?
Thanks!

We have made necessary changes, try to activate Parallels Desktop again.

BenjaminK2 · Dec 10, 2016

Hi I also have same problem please help

Ajith1 · Dec 10, 2016

BenjaminK2 said:
Hi I also have same problem please help

We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

ColinS3 · Dec 23, 2016

I've changed Mac but not uninstalled the old parallels - now getting this error. How do I reset my licence?

Ajith1 · Dec 23, 2016

ColinS3 said:
I've changed Mac but not uninstalled the old parallels - now getting this error. How do I reset my licence?

We can see that you have Parallels Desktop 11. Refer to this article for activating Parallels Desktop 11 on new Mac.

ColinS3 · Dec 24, 2016

It's an older licence I want to activate on another Mac - Version 9.

Ajith1 · Dec 24, 2016

ColinS3 said:
It's an older licence I want to activate on another Mac - Version 9.

You cannot use Parallels Desktop 9 on an another Mac as you have upgraded that license to Parallels Desktop 11 using an upgrade key.

ColinS3 · Dec 24, 2016

Ah ok! Glad someone is able to keep track of my licences! Thanks for clearing it up (Merry Christmas!)

Guna@Parallels · Dec 25, 2016

ColinS3 said:
Ah ok! Glad someone is able to keep track of my licences! Thanks for clearing it up (Merry Christmas!)

You are very welcome! Merry Christmas.

MartW · Dec 30, 2016

Got my new MBP and 'exceeded' the amount of license activations. No access to the previous system to deinstall Parallels.

Swati@Parallels · Dec 30, 2016

MartW said:
Got my new MBP and 'exceeded' the amount of license activations. No access to the previous system to deinstall Parallels.

Hi Mart- we have made necessary changes, try to activate Parallels Desktop again.

MartW · Dec 30, 2016

Swati@Parallels said:
Hi Mart- we have made necessary changes, try to activate Parallels Desktop again.

Works, thanks for the quick reply!

Swati@Parallels · Dec 30, 2016

MartW said:
Works, thanks for the quick reply!

You are most welcome. Reach us out if you have any questions in future.

MalteH · Jan 6, 2017

Hi,

I'm having the same problem. Moved to a new machine, clean install, exceeded the amount of license activations. Logging out of Parallels on the old computer doesn't help nor does the terminal command prlsrvctl activate-license-online. Please set me free. Thanks a bunch!

Best,
Malte

Ajith1 · Jan 7, 2017

MalteH said:
Hi,

I'm having the same problem. Moved to a new machine, clean install, exceeded the amount of license activations. Logging out of Parallels on the old computer doesn't help nor does the terminal command prlsrvctl activate-license-online. Please set me free. Thanks a bunch!

Best,
Malte

We have made necessary changes, try to activate again.

ChaneyB · Jan 11, 2017

Same issue here. Cloned my hard drive to a new Mac using Time Machine and now I've reached the maximum number of activations. Old Mac is reformatted, so I can't deactivate.

Ajith1 · Jan 11, 2017

ChaneyB said:
Same issue here. Cloned my hard drive to a new Mac using Time Machine and now I've reached the maximum number of activations. Old Mac is reformatted, so I can't deactivate.

We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

ClayB · Jan 13, 2017

I'm having the same issue everyone else is. Need to activate on my laptop and deactivate on my Mac Pro.

Ajith1 · Jan 13, 2017

ClayB said:
I'm having the same issue everyone else is. Need to activate on my laptop and deactivate on my Mac Pro.

We have made necessary changes, try to activate again.