Windows user password

Discussion in 'Installation and Configuration of Parallels Desktop' started by ClementD1, Jun 16, 2015.

  1. ClementD1

    ClementD1 Bit poster

    Messages:
    2
    Hi,

    I am running Parallels 10 on a Mac book pro OS X Yosemite.
    Yesterday I tried to remember my windows account password, but none was set, so I set one in the Control panel, but removed it.
    Then I needed to restart the VM and it asks me now for a password I really don't know.

    I tried these steps :
    http://kb.parallels.com/114193

    and got the following :
    I don't think I've got parallels tools installed.
    Any chance someone can help me to unlock my VM ?

    Regards,
    Clement
     
    ClementD1, Jun 16, 2015
    #1
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    @ClementD1 did you try resetting the virtual machine? (Actions -> reset)
     
    Maria@Parallels, Jun 16, 2015
    #2
  3. ClementD1

    ClementD1 Bit poster

    Messages:
    2
    Sorry, I resolved it on my own.
    Thanks anyway.

    Clement
     
    ClementD1, Jun 16, 2015
    #3
  4. johnb30

    johnb30 Bit poster

    Messages:
    3
    Hi Clement - how did you resolve this please? same problem here
     
    johnb30, Oct 10, 2017
    #4
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi @ClementD1, that's great! Please let us know what steps that you have performed to fix the issue.
     
    PaulChristopher@Parallels, Oct 13, 2017
    #5

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