Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. Maria@Parallels

    Maria@Parallels Problem solver

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    Hi @MarcelS1, we have sent you a personal message. Please check your inbox.
     
  2. PetrM

    PetrM Bit poster

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    Hi guys, I am on the same boat... new Macbook and the same message, is there anything I can do? Thanks a lot!
     
  3. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    Hello PetrM,
    Please check your private message and reply us.
     
  4. JohnR3

    JohnR3 Bit poster

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    Please help!! Same problem.
     
  5. Ram@Parallels

    Ram@Parallels Parallels Support

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    Hi John, Please check your private message and reply us.
     
  6. JosephA1

    JosephA1 Bit poster

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    I installed a SSD in my Macbook Pro today and am getting the "max number of activations" message as well.

    any help would be appreciated.
     
  7. GlenR1

    GlenR1 Bit poster

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    Hi..

    I have changed MacBook has uninstalled Parallels 10 on my old Mac using PDremove tool but still canĀ“t activate on my new MacBook - Error message "You have reached the maximum number of activations available"
    Please help
     
    Last edited: Jun 10, 2015
  8. Ram@Parallels

    Ram@Parallels Parallels Support

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    Hi GlenR1, please check your private message and reply us.
     
  9. MichaelW1

    MichaelW1 Bit poster

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    I have the exact same problem after getting a new Macbook Pro. I could use some help, and it seems really silly that the software is not licensed for use on my personal machines (laptop + desktop)
     
  10. Dhruba@Parallels

    Dhruba@Parallels

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    Hi Michael, we have sent you a personal message. Please check your inbox.
     
  11. LazloR

    LazloR Bit poster

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    I am having the exact same issue, just tried reinstall parallels and got his message. Please help!
     
  12. Dishant@Parallels

    Dishant@Parallels Parallels Support

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    Hello MarcelS1,
    Please check your private message and provide us the required information and we will help you with the issue.
     
  13. Dishant@Parallels

    Dishant@Parallels Parallels Support

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    Hello LazloR,
    Please check your private message and provide us the required information and we will help you with the issue.
     
  14. JoshH3

    JoshH3 Bit poster

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    I am having the same problem. I uninstalled it from my new MacBook and wanted to install it on my iMac but it said I reached my maximum activations. Please help Parallels Support!
     
  15. Russ1

    Russ1 Bit poster

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    I'm having the same problem, upgrading on my MBP...
     
  16. CosimoL

    CosimoL Bit poster

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    I have the same problem. This is really annoying.
    I have followed the instructions here http://kb.parallels.com/en/116527 on how to "move parallels desktop to a new mac", with no luck...
    I bought a new macbook pro, so I wanted to transfer my parallels installation there. I uninstalled Parallels completely using the provided "PDremove" applescript, and then tried to insert my key in the new mac, but I got the ominous message "you have reached the maximum number of activations...".
    Of course, I am not going to buy a new license!
    I hope this gets fixed quickly, or else I will have to look for an alternative virtualization tool.
     
  17. CosimoL

    CosimoL Bit poster

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    OK, the trial will expire in 12 days. I hope I'll also receive that famous "private message" before then...
     
  18. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    Hi Russ1,
    Please check your private message and reply us.
     
  19. HenrikN1

    HenrikN1 Bit poster

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    Hi Paul, same problem here, I uninstalled on old mac to install on a new mac book pro, and got the "you have reached the maximum activations"

    Hope you can help me out.

    Kind regards

    Henrik
     
  20. camilos1

    camilos1 Bit poster

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    I have the same issue, can someone for parallels support contact me. much appreciated
     

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