can't open .doc or .docx documents

Still can't open many .doc or .docx documents.
The pop-up window tells me:
"the doc.x cannot be found. Check the spelling or try a different path"
Have imported a anti-virus - AVAST to try find a bug.
But STILL can't open docs.
Pointless to have Parallels software if it doesn't work.
Parallels Support have no idea and say "we've handed it to our developers to have a look at".
But nothing forthcoming. Very disappointing.
Isn't there some kind of warranty here for a program that is 9 months old??????
WTF?
VERY frustrating. I am in disbelief.
Has anyone else experienced this problem? And maybe a solution. Would love to hear from you.
Schbang.

 

hi schbang,

Install anti-virus software, this problem occurs sometime cause of virus in your pc.

 

Hi Trish - many thanks.
I guess you mean I have to install a PC anti-virus software on my Mac laptop?
Can you recommend a PC anti-virus software? Is there a free one available? Many thanks.

 

Try avast anti-virus may it helps you.