HELP!!!! I am wanting to renew my licence but every time I try to do this, I get stalled at the select payment options step. I have to complete a 5 character code and then await an email. Except the email never arrives. I check my junk folder and sit waiting for ages. The Messenger Support page doesn't work and I refuse to use X to go to the misnamed Parallelscares page. I can't email support either so what can I do?