Trouble Installing Patch from Norton Security. Need to close prl_cc.exe

Discussion in 'Installation and Configuration of Parallels Desktop' started by ClickLady, Apr 5, 2015.

  1. ClickLady

    ClickLady Junior Member

    Messages:
    17
    I am using Norton Security 2015 to protect a number of devices.

    On the Windows 8 VM (Parallels Desktop 10), I can download Norton Security updates, but cannot install a patch.

    Norton prompts me to close prl_cc.exe

    Is there a way to do that and still have Windows running, so that Norton can install the patch?

    Thanks!
     

    Attached Files:

    ClickLady, Apr 5, 2015
    #1
  2. Specimen

    Specimen Product Expert

    Messages:
    3,236
    Well, you can always kill the process in the task manager, shouldn't create any problems, I believe. Another, cleaner way, but requires more work, would be to uninstall Parallels Tools via Add/Remove... Then patch Norton and then reinstall the tools again.
     
    Specimen, Apr 6, 2015
    #2

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