Problem on vertical scrolling with (bluetooth) mouse [workaround found]

Discussion in 'Installation and Configuration of Parallels Desktop' started by EricO6, May 2, 2025.

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  1. EricO6

    EricO6 Bit poster

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    My configuration: Mac mini M2 with masOs Sequoia 15.4.1, Parallels Desktop Version 20.1.0 (55732) with Windows 11 Professionnel 24H2. Mouse with USB bluetooth dongle.
    Problem: The vertical scrolling does not work on most applications (Excel, ...)
    Workaround:
    1. Select Windows 11 Actions/Configuration settings window / USB & Bluetooth
    2. Tick "Share bluetooth devices with windows" (if it was already ticked, then untick and tick again)
    3. Go to Parallels Destop Control center, and stop/resume the Windows virtual machine
    4. The vertical scrolling gets back operational
     
    EricO6, May 2, 2025
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