Pararells 12 trial ver. crashes Mac Pro on wakeup.
- Thread starter Dave9
- Start date
Hemnath@Parallels
Parallels Support
Hello @Dave9, let us begin with removing Parallels Desktop completely and then reinstalling it. Please quit Parallels Desktop. Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, please execute the commands below one-by-one:
-------------------------------------------------------------------------
sudo su
NOTE: You will be prompted to enter your Mac password after executing the first command. Due to security measures you won't be able to see the password itself, just type it in and hit return/Enter.
rm -rfd /System/Library/Extensions/prl*
rm -rfd ~/Library/Preferences/com.parallels*
rm -rfd ~/Library/Preferences/parallels
rm -rfd ~/Library/Parallels
rm -rfd ~/Library/Saved\ Application\ State/com.parallels.desktop.console.savedState
rm -rfd /Library/logs/parallels.log
rm -rfd /Library/Preferences/Parallels/
rm -rfd /private/var/db/Parallels/
rm -rfd /private/var/.parallels_swap
rm -rfd /private/var/db/receipts/'com.parallels*'
rm -rfd /private/var/db/Parallels/Stats
rm -rfd /private/var/root/library/preferences/com.parallels.desktop.plist
rm -rfd ~/Applications\ \(Parallels\)/
rm -rfd /Applications/Parallels\ Desktop.app/
exit
---------------------------------------------------------------------
Close Terminal. Then, open Disk utility (Finder > Go > Utilities > Disk Utility.app) and run 'First Aid'. Reboot the Mac. Then, please download Parallels Desktop 12, reinstall it and check for the issue.
-------------------------------------------------------------------------
sudo su
NOTE: You will be prompted to enter your Mac password after executing the first command. Due to security measures you won't be able to see the password itself, just type it in and hit return/Enter.
rm -rfd /System/Library/Extensions/prl*
rm -rfd ~/Library/Preferences/com.parallels*
rm -rfd ~/Library/Preferences/parallels
rm -rfd ~/Library/Parallels
rm -rfd ~/Library/Saved\ Application\ State/com.parallels.desktop.console.savedState
rm -rfd /Library/logs/parallels.log
rm -rfd /Library/Preferences/Parallels/
rm -rfd /private/var/db/Parallels/
rm -rfd /private/var/.parallels_swap
rm -rfd /private/var/db/receipts/'com.parallels*'
rm -rfd /private/var/db/Parallels/Stats
rm -rfd /private/var/root/library/preferences/com.parallels.desktop.plist
rm -rfd ~/Applications\ \(Parallels\)/
rm -rfd /Applications/Parallels\ Desktop.app/
exit
---------------------------------------------------------------------
Close Terminal. Then, open Disk utility (Finder > Go > Utilities > Disk Utility.app) and run 'First Aid'. Reboot the Mac. Then, please download Parallels Desktop 12, reinstall it and check for the issue.