Just installed trial version Parallels Desktop 12 on my Macpro, OS Sierra and now it crashes on wakeup. Plz advise a fix?
Hello @Dave9, let us begin with removing Parallels Desktop completely and then reinstalling it. Please quit Parallels Desktop. Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, please execute the commands below one-by-one: ------------------------------------------------------------------------- sudo su NOTE: You will be prompted to enter your Mac password after executing the first command. Due to security measures you won't be able to see the password itself, just type it in and hit return/Enter. rm -rfd /System/Library/Extensions/prl* rm -rfd ~/Library/Preferences/com.parallels* rm -rfd ~/Library/Preferences/parallels rm -rfd ~/Library/Parallels rm -rfd ~/Library/Saved\ Application\ State/com.parallels.desktop.console.savedState rm -rfd /Library/logs/parallels.log rm -rfd /Library/Preferences/Parallels/ rm -rfd /private/var/db/Parallels/ rm -rfd /private/var/.parallels_swap rm -rfd /private/var/db/receipts/'com.parallels*' rm -rfd /private/var/db/Parallels/Stats rm -rfd /private/var/root/library/preferences/com.parallels.desktop.plist rm -rfd ~/Applications\ \(Parallels\)/ rm -rfd /Applications/Parallels\ Desktop.app/ exit --------------------------------------------------------------------- Close Terminal. Then, open Disk utility (Finder > Go > Utilities > Disk Utility.app) and run 'First Aid'. Reboot the Mac. Then, please download Parallels Desktop 12, reinstall it and check for the issue.