Old activation key not accepted by the license server after Mac replacement

Hello Parallels Support,

I have recently replaced my Mac and need to transfer my Parallels Desktop permanent license to my new Mac. However, when I try to activate it, I get an error saying "The old activation key is not accepted by the license server" .

Could you please check and reset the activation on your backend so I can activate it on my new computer? Thank you very much!
 
Back
Top