I can't get the FTR player to install and run correctly. I've tried both versions 5.6.2 (which doesn't even start) and 7.7. Error states:
C:\Program Files (x86)\FTR\ForTheRecord\AMuxL.dll
Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x3
Things I have already tried:
- Running an SFC Scan and also repairing possible corrupted system files
- Running the program in admin mode
- Disabling UAC
- Checking for system updates
- Installing both the 32bit and 64bit versions of Visual C++ Runtime
- using Win+R then typing in regsvr32 "C:\Program Files (x86)\FTR\ForTheRecord\AMuxL.dll" (which gives me the module failed to load error with 'make sure the binary is stored at the specified path' etc, with 'A dynamic link library (DLL) intialization routine failed.')
- running cmd in admin mode and entering C:\Windows\SysWOW64\REGSVR32 "C:\Program Files (x86)\FTR\ForTheRecord\AMuxL.dll" (same error)
Further, if I tell the installation to ignore the dll registration error and try to play audio, I get the error 'Could not load the recording for playback. (0x80040154).
I'm using Parrallels 19.1.1 (54734) with Windows 11 Pro 23H2 on an Apple M2 chip. I'll follow it up with the app's support, but I'm sure it's a Parallels-specific problem so thought I'd ask here first. Thanks in advance to anyone who might be able to help.