upgrade registration help

  1. B

    Cannot activate Parallels Dekstop v11 license on new machine

    Hi, my Parallels Desktop v11 license will not activate on a new machine. KB123461 did not help (signed out on old machine first). I want to setup PD 11 on new machine and then upgrade to 14. Please help!
  2. V

    You have entered an upgrade key - please confirm previous version

    But this is a renewal on a subscription for the THIRD YEAR. I'm sorry, I don't have the box from FOUR YEARS AGO to put in the old key anymore!!! And each renewal seems to use the same key!! What do I do, now I can't run parallels anymore and I'm dead in the water since upgrading to...
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